Customer Service Executive – II Job vacancy at Amhara Bank

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Job Description

Customer Service Executive - II Job vacancy at Amhara Bank in Ethiopia.

Vacancy Number: ABa/EVA/082/24
Position: Customer Service Executive - II
Category: Branch
Posted Date: 26/02/2024
DeadLine: 01/03/2024
Total Experience: 1
Place of Work: Adama, Chiro
Employment Type: Full-Time
Career Level: Junior Level (1+ - 2 years experience)
Company Profile:
Amhara Bank S.C. is very young in Business life and it has been operating with an aggressive momentum since joined the financial sector with more than 5,000 energetic employees, and visionary leaders with more than 301 branches so as to achieve its vision “To be leading and game-changing Bank in Africa”. The Bank would like to invite qualified and competent applicants to apply for the following vacant post. Read more at Amhara Bank.
Essential Functions:
Job Position: Customer Service Executive-IIPurpose of the Job: To enhance customer satisfaction by handling front line customer service activities with due care and maximum efficiency ; increase the Branch’s resource mobilization effort by cross-selling the Bank’s products and services

Generic Functions:

  • Enhance the strong business relationship with customers and cross sell the bank’s positive image to the community
  • Provide the concerned organ with timely, relevant, accurate, and complete reports on the plan performance
  • Provide services as per the service level agreement
  • Contribute to the bank’s profitability as per the target set
  • Engage in teamwork, collaboration, and transparency work practices
  • Adhere to internal control system and risk management program of the Bank

Specific Functions:

  • Engage and perform customer recruitment and account opening activities
  • Administer the Primary Vault dually with Branch Operation Manager/ Branch Manager
  • Receive, verify, lodge and withdraw cash to/from Primary and Secondary Vault
  • Receive or dispatch consignment of cash from/ to the Treasury
  • Verify the daily cash receipts and cash bricks are in order, wrapped and initialed
  • Retrieve customer signatures, pictures and verify customers
  • Perform other duties as required
Job Requirement:
Qualification: BA in Banking & Finance, Accounting, Business Administration, Economics, Management, and any other related fieldsExperience: 1 year of experience in banking operation as CSO, CSR, CSE, or related position
Note:

  • Female applicants highly encouraged
  • Only shortlisted candidates will be communicated
  • Hard copy or physical applications will not be accepted
  • The Bank has the right to cancel the post

Interested employees fulfilling the above requirements are invited to apply within five (5) working days from February 26, 2024 to March 1, 2024

Job Summary

Employment Type
Full Time
Experience
Required
Required Experiences
1 year of experience in banking operation as CSO, CSR, CSE, or related position
Qualifications
BA in Banking & Finance, Accounting, Business Administration, Economics, Management, and any other related fields
Deadline
March 1, 2024
How to apply
Interested employees fulfilling the above requirements are invited to apply within five (5) working days from February 26, 2024 to March 1, 2024

Employer Information

Company Name
Amhara Bank S.C
Phone
Post Code
28450 Code 1000
Address
Addis Ababa, Ethiopia

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asti

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